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Bespoke research services

Technology focused market research...

About

About

Papaya Insights is an independent technology research consultancy founded in 2002. It is led by Paul Ridgewell, with support from expert associates who bring specific domain expertise.

Paul is a research analyst and former technology sector equity analyst with extensive experience delivering commissioned research across AI, cybersecurity, emerging technology and financial services. He has worked with UK government clients including the Home Office, the law enforcement community, DSIT and Ofcom, and with commercial clients across the technology and financial services sectors.

Papaya has been appointed as a Research Partner to the Accelerated Capability Environment (ACE), a Home Office capability within the Homeland Security Group, enabling it to provide ongoing research expertise to the UK government.

Papaya also delivers bespoke research projects for commercial clients, including thought leadership reports, market assessments, competitive analysis and expert advisory work. Commercial clients have included Digital Catapult, Fitch Solutions, GlobalData Technology and the Mobile Ecosystem Forum (MEF). Papaya Insights is Cyber Essentials certified and registered on the JOSCAR supplier accreditation register.

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Cyber Essentials logo
JOSCAR registered logo
Services

Services

Research, interviews, report writing...

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Papaya can design, manage and deliver a wide range of research projects, from short desk-research notes through to complex programmes utilising multiple methodologies and involving interviews with hard-to-reach subject matter experts.

Government and public sector research

In recent years, Papaya has delivered major research projects on behalf of HMG departments including the Home Office, Border Security Command, DSIT and law enforcement agencies, covering topics including AI, cybersecurity, cybercrime, deepfakes, messaging fraud and internet architecture. It has also delivered research for Ofcom in preparation for the Online Safety Act, focusing on the regulation of harmful content online. Additionally, Papaya produces AI Crime Insights, a monthly horizon-scanning newsletter covering developments that could either aid criminal activities or mitigate the risks of AI-enabled crime, distributed to a government and law enforcement audience.

Commercial research

For commercial clients, Papaya delivers thought leadership reports, market assessments, competitive analysis and expert advisory work across the technology and financial services sectors.

Please get in touch to discuss your research requirements.

Testimonials

Testimonials

"To deliver such breadth and quality, professionally and without fuss, is a rare trait. I would often seek Paul's counsel and ideas - I have no hesitation in recommending him and would be delighted to work with him again."

Graedon Crouch

Futures Lab Command Lead, QinetiQ

Clients

Selected Clients

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Papaya has been appointed as a Research Partner to the Accelerated Capability Environment (ACE), delivering research and analysis across a range of sensitive technology and security topics on behalf of HMG departments and law enforcement agencies.

Digital Catapult logo

Papaya has delivered multiple research and thought leadership projects for Digital Catapult, the UK's innovation accelerator for advanced digital technology, including white papers, blogs and horizon-scanning reports covering emerging technology themes.

OTR Global logo

Provided technology sector equity research for OTR Global, a leading New York-based investment research firm. Research covered 5G networks, hyperscale cloud and smartphone trends, drawing on a network of senior contacts at operators, vendors and channel partners.

Global data logo

Papaya has delivered multiple research projects for GlobalData providing insight into IT procurement trends in the UK policing sector, encompassing market sizing, identification of market opportunities and liaison with suppliers and police procurement teams.

Fitch Solutions logo

Papaya has provided research reports and white papers for Fitch Solutions covering a range of technology sector topics, including emerging technology applications and communications sector trends.

Copyright 2026 Papaya Research | All Rights Reserved | Papaya Insights is a trading name for Papaya Research Ltd, registered company number 4392049.

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